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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jorge A. Delgado

September 14, 2023

5  out of  5 rating by Jorge A. Delgado
"On my first visit to the office, the impression and treatment received by Hank and his team was super excellent."

Matthew Escamilla

August 27, 2023

5  out of  5 rating by Matthew Escamilla
"Had another insurance that was charging me a very high amount, But luckily I found State Farm. The lady that helped me out gave me a stress free rate and couldn’t have gone smoother. I’d recommend this insurance for younger adults for an affordable price."

Alyssa Barona

July 28, 2023

5  out of  5 rating by Alyssa Barona
"I’ve been with State Farm for about two years now and have been very happy throughout this whole time. Crystal is the best and has always made my experience with State Farm great! Crystal is quick and fast when it comes to responding back or helping me with any concerns I have!"

Matthew Kern

July 24, 2023

1  out of  5 rating by Matthew Kern
"Big shout out to Hank Chol. Thanks for revealing how bad State Farm customer service is to me. Not only were me and my wife stranded in the middle of nowhere, not only did Hank personally guarantee we would be paid back the money we had to pay some weirdo so we could make it back to civilization, not only did the entire office have ignorance due to Hank’s under the table dealing and sudden, constant unavailability (3+ weeks out of the office back to back? Good job dodging my phone calls as well) to ensure he would never be held accountable, but apparently they also moved my coverage date to when I cancelled them so I wouldn’t receive any refund from the $300+ they charged us for 16 days of coverage. Like a shady slumlord, State Farm is there to stab you in the back and rummage through your pockets. To all those who say Hank treats you like family, I wonder what kind of family they had growing up. If your family were to try and overcharge you on everything and not do anything to help you when you need them, then yeah, that’s an accurate statement. I’d been with State Farm for going on ten years and all it took was Hank Chol and his incompetent troupe of minions to show me how bad the company is."

Donnie Gray

July 12, 2023

5  out of  5 rating by Donnie Gray
"Very polite and helpful"

Adeline Garcia

May 10, 2023

5  out of  5 rating by Adeline Garcia
"Thank you Daisy for the amazing service and always being able to answer all my questions"

Swiss

May 10, 2023

5  out of  5 rating by Swiss
"Thanks to Kashia. I was paying $480 with Geico. now I'm paying $190 with State Farm and I’m Getting the same policy. 5 stars thank you very much. You save me money. 😎😎"
Profile photo of Kristi Noel

Kristi Noel

April 28, 2023

5  out of  5 rating by Kristi Noel
"I LOVE THESE PEOPLE!!!!!!! Several times they have been my brain when I couldn’t even think!! GREAT PLACE!! HIGHLY RECOMMENDED THEM!!! They are my FAMILY!!! 💙💙💙"

Alyssa Barrera

April 11, 2023

5  out of  5 rating by Alyssa Barrera
"Daisy and Crystal are ALWAYS super helpful! any questions/concerns i have they are both always willing to help. super affordable prices and i never have any problems. I definitely recommend Hank Chol-State Farm Office to everyone!"

CRISTII RRERA

April 11, 2023

5  out of  5 rating by CRISTII RRERA
"I would strongly recommend Hank Chol State Farm. The team always treat me like family. I love Daisy and Crystal super knowledgeable when I ask any question."

D G

April 5, 2023

1  out of  5 rating by D G
"Car was Parked when it got hit in a parking lot. They placed that against me. Car was Parked at a airport and someone keyed it. They put that claim against me. Explain how those are my fault when both times the vehicle was parked??? So when I come back to Texas I got to change back to Texas and Texas insurance every 6 months. I work remotely and travel for work. They assumed that I lived in Florida because I am back n forth from Texas to Florida. I sent them an email with the mailing address for them to send my refund to. They didn't even bother to check the email that I sent to them with the correct mailing address on it. They just assumed and sent it to the wrong address. Then they opened a claim with out my approval.. I didn't even know about it until i called and asked what is this on my record. Be EXTREMELY CAUTIOUS WITH THIS LOCATION."

Jason Hartman

March 28, 2023

5  out of  5 rating by Jason Hartman
"I've used Hank Chol and his team at State Farm for many years for home and vehicle insurance and have always received great service during those rare incident claims (vehicle wreck, storm damage to home etc.)."

Karla Phillips

March 27, 2023

5  out of  5 rating by Karla Phillips
"I have no complaints with the service I have received and whenever I call my questions are answered."

MOTEE ABUNIMA

March 23, 2023

5  out of  5 rating by MOTEE ABUNIMA
"The price, the service and honesty is superb. Very happy with them"

Tosan Abeson

March 23, 2023

5  out of  5 rating by Tosan Abeson
"Great people to work with, especially Chrystal, she is too winderful and gets the job done."

pablo barrera

March 22, 2023

5  out of  5 rating by pablo barrera
"Excellent service from Daisy. She is really helpful and managed to answer/help me with everything I needed at a great, affordable price that works for me. I recommend this company to my friends and family. GREAT CUSTOMER SERVICE!"

KAYLA RAMOS

March 22, 2023

5  out of  5 rating by KAYLA RAMOS
"Love Hank Chol State Farm office! Always great service! Daisy and Crystal are always a pleasure to speak to!"

Melissa Barrera

March 22, 2023

5  out of  5 rating by Melissa Barrera
"It’s always a pleasure to talk to Daisy. Love this office have been with them for years and don’t plan on switching."

Aylin Barrera

March 22, 2023

5  out of  5 rating by Aylin Barrera
"Hank Chol State Farm is a great office we normally work with Daisy and Crystal but it’s a pleasure to talk to anyone there they are all very professional and friendly"

Juan Barrera

March 22, 2023

5  out of  5 rating by Juan Barrera
"I’ve been with them for 11 years now can’t say enough about how much I appreciate their professionalism and commitment to their customers Crystal and Daisy are the best super helpful and awesome!!!!"

Stephanie Buckner

March 8, 2023

5  out of  5 rating by Stephanie Buckner
"Hank you and your team members are amazing ❣️You guys are irofessional honest and super friendly. It feels like I'm talking to a family member on the phone Whenever I call to ask a question or just to get a little bit of advice on my policies. Thank you so much for all your hard work and for giving me good advice and you responding promptly Stephanie Buckner"

Htx. Grimaldo

February 21, 2023

5  out of  5 rating by Htx. Grimaldo
"True professionals and very helpful"

Karnika Campbell

February 14, 2023

5  out of  5 rating by Karnika Campbell
"Hank Chol's office treats you like family. I don't contact them often but when I do, it's always impeccable service and like we spoke recently. Very knowledgeable staff, great rates and friendly service."

NBNF YEN

February 9, 2023

5  out of  5 rating by NBNF YEN
"Don’t like talking to people nor know much about insurance but crystal Barrera made it easy to understand as she walks you through everything and answers all questions. Wonderful customer service I don’t usually leave reviews but crystal Barrera from State Farm Thank you the world needs more people like you."

Carter Blake

February 8, 2023

5  out of  5 rating by Carter Blake
"The entire team at Hank Chol’s office is amazing! They’re always super helpful and willing to go above and beyond to help get you the right rates and information you need to make the best decision for your family. Special shout out to Kasia Brewer, who has been my go-to there for many years on several occasions. She’s always been on point with providing help and guidance through any claims, reviewing policy coverage options and for general advice. All around happy to be working with Hank, Kasia and their whole team!!"